Terms of service · Last updated
Nine clauses, in the same plain language as the rest of the site. The short version. Your content stays yours, you pay for minutes and nothing else, we tell you within 72 hours if your data is breached, and disputes are settled under Australian law.
mindmade.university is provided by MindMade. It gives university course staff a workspace in which to run live teaching sessions with Maya, a digital tutor, on their own course material, with transcripts and session reports for the course’s own staff.
By opening a workspace or joining a course, you accept these terms.
A workspace is opened by an educator, who becomes its owner. The owner is responsible for the course content uploaded to it: for having the right to upload it, and for what Maya is asked to teach from it.
Course content stays the uploader’s. We claim no ownership over it, and we use it only to run the courses it belongs to.
The service bills per minute of live teaching, at the rates published on the pricing page. Usage is invoiced monthly in arrears against the card on file; each session rounds up to the next whole minute.
Published rates are in US dollars (USD). Foreign-currency conversion is handled by your card issuer or finance team. Applicable taxes depend on the billing location and are shown as appropriate at invoicing.
There are no platform, seat, or setup fees, and no contract term. Stop running sessions and the billing stops with them.
No unlawful content, in courses or in sessions. No attempts to extract other students’ data, probe other workspaces, or interfere with the service. No reselling access without an agreement with us.
A workspace used to break these rules can be suspended while we sort it out with its owner.
You can close a workspace at any time; the final invoice covers the minutes already used. We may suspend or terminate a workspace that leaves a balance unpaid after notice, or that persists in breaking the acceptable-use rules.
Students can leave at any moment by exporting or erasing their data from their own account.
The service is provided as described on this site, and we stand behind that description. Beyond it, our total liability to a workspace is limited to the fees that workspace has paid us. Nothing in these terms excludes liability that cannot be excluded under Australian law.
We hold a workspace’s records under access control and encrypted in transit, in the region that workspace chose at creation. The privacy policy sets out where those records are stored, where live sessions are processed, and every provider that processes data on our behalf.
If we become aware of a security breach affecting a workspace’s data, we will notify that workspace within 72 hours of becoming aware of it. The notice tells you what we know at that point, what we do not yet know, and what we are doing about it, and it goes out on that timetable whether or not the picture is complete.
Where the law also requires a regulator or the affected individuals to be told, we do that, and we give the workspace what it needs to meet its own reporting duties.
These terms are governed by the laws of New South Wales, Australia, and disputes belong to the courts there.
When these terms change, the date at the top changes with it, and workspace owners are told before a change that affects them takes effect. Continuing to run sessions after that is acceptance of the new terms.
