From sign-up to a running course in an afternoon.

Step 1 of 6 — Create a workspace

Sign in with any email and open a workspace for your department, your school, or just your own course. You become its owner and can invite colleagues as staff or admins.

• Choose the data region at creation, Sydney or the European Union. Course content, rosters, transcripts and summaries are stored in that region, and the choice is permanent for the workspace.
• A workspace can hold as many courses as you like; billing and staff are managed once, at the workspace.

Step 2 of 6 — Add a card

A card on file is what activates the workspace. Before it, the workspace gets one free 12-minute voice session with Maya, once ever, so you can teach with her on your own material before you decide. There is still no trial period, no upfront charge, and no invoice until real minutes have run.

• The free session is for teaching staff, not for students, and it runs on a voice course. Student sessions begin once the card is on file.
• Card handling is by Stripe; the card number never touches our servers.
• Usage is invoiced in arrears after each monthly billing period. The period begins when the workspace activates billing.

Step 3 of 6 — Create a course

Give it a name and pick its engine, voice at $0.25 a minute or video at $0.44. Every session in the course runs on the engine you chose.

Voice is Maya Voice (mkIII), an empathic low-latency conversation. Video is Maya Video (mkII), a live face-to-face session on camera.

• A course also picks its session format. One to one, where each student meets Maya alone, or a team room. A video team room shares one call and minutes bill per student in the room; a voice team room runs on one device round which the team gathers, and bills once for its single stream.
• You can run different engines in different courses inside one workspace.

Step 4 of 6 — Import your roster

Upload the class list you already have as XLSX or CSV. One email column is required; team and role columns are optional.

• Students sign in with the email on the roster and find the course waiting on their home page; there are no invite codes to distribute.
• The optional team column groups students, and the optional role column marks tutors and demonstrators, so your teaching staff see the staff side.

Step 5 of 6 — Upload the knowledge

Give Maya the material the course actually uses. Notes, readings, lab guides and past papers, in PDF, DOCX, PPTX, TXT or Markdown, up to 4 MB per file.

• Each file is extracted into an editable document, so you can trim the boilerplate, fix the extraction, and decide what Maya teaches from. A slide deck arrives as the words and speaker notes of each slide.
• Knowledge belongs to the course. Nothing you upload is shared beyond it, or used to teach anyone else’s students.

Step 6 of 6 — Sessions run

Students open their course and start a session on the spot, live on your material. Every session is transcribed and summarised for staff within minutes of ending.

The staff dashboard shows sessions, transcripts, summaries, per-course and per-student usage, and what the month has cost so far.

• Feedback that comes from outside rarely sticks, because it is built from assumptions and someone else’s history. Maya’s is built from the student’s own material — the course notes your staff uploaded, and the record of every session that student has already had — so each session starts further along instead of starting over.
• Every course also includes Maya’s 24/7 text chat, so the question that arrives between sessions reaches her too. Course staff can switch it off in the course settings.
• A monthly cap on each course and per-student minute allocations keep the bill inside whatever budget you set.